We understand that life can get busy, and sometimes plans change. However, to ensure we can provide the best possible service to all of our clients, we have established the following cancellation policy.
:24-HOUR NOTICE
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedule accordingly and accommodate other clients.
LATE CANCELLATIONS
Cancellations made within less than 24 hours of the scheduled appointment will incur a cancellation fee of $25. This fee helps cover the costs of our preparation and scheduling.
NO-SHOW POLICY
If a client fails to be present for the scheduled cleaning or cancels without prior notice, the full cost of the cleaning will be charged.
RESCHEDULING
If you need to reschedule your appointment, we will do our best to accommodate you. Please notify us at least 24 hours in advance to avoid any cancellation fees.
SPECIAL CIRCUMSTANCES
We understand that emergencies happen. If you need to cancel or reschedule due to unforeseen circumstances, please contact us as soon as possible, and we will work with you to find an appropriate solution.By booking a cleaning with us, you agree to our cancellation policy. Thank you for your understanding and cooperation.
For Rescheduling and Canceling Please Contact Management
